Online Polices

House of Webster Customer Service

Privacy Policy

This privacy policy tells you how we use personal information collected at this site. By using the site, you are accepting the practices described in this privacy policy.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc. via orders and online web forms, when voluntarily submitted. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists or maintain contact as a wholesale customer.

Cookie/Tracking Technology
This website may use cookie technology depending on the features offered. Cookies are useful for gathering information such as browser type and operating system, tracking the number of visitors to this website, and understanding how visitors use the website. Cookies can also help customize the website for visitors. Personal information cannot be collected via cookies.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By Phone: 1-800-369-4641

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Online Payment Processing

House of Webster uses Shopify Payments for their online payment processing. As a leader in payment processing Shopify Payments employs a method of interaction with our customers that does not compromise credit card information. We can say with confidence that our online system is secure.

Shipping Outside the US

Orders being shipped outside the US cannot contain meat and must include a phone number and email address.

Shipping Policy

House of Webster will be using UPS shipping as the primary shipping method. Orders have a 1-2 business day processing window. The following shipping methods are available for shipping:

  • UPS 2nd Day Air®
  • UPS 3 Day Select®
  • UPS Next Day Air Saver®
  • UPS Next Day Air®
  • UPS Next Day Air® Early
  • UPS Worldwide Expedited®
  • UPS Worldwide Express Plus®
  • UPS Worldwide Express®
  • UPS Worldwide Saver®
  • UPS® Ground
  • UPS® Standard

 

Return Policy

Due to the edible nature of our products we do not accept returns.

Damaged Products

We resend all damage claims received 30 days after time of receipt. Please call 1-800-369-4641 to submit a claim.

 

Terms of Use

By accessing this site, you acknowledge and agree to all of our terms, conditions and privacy policies below, and otherwise contained on or referenced in this site (the "Agreement"). If you do not agree to this Agreement, you are not authorized to access this site.

You also acknowledge and agree that we may modify this Agreement at any time, in our sole discretion; that all modifications to this Agreement will be effective immediately upon our posting of the modifications on this site; and that you will review this Agreement each time you access this site, so that you are aware of and agree to any and all modifications made to this Agreement.

You also acknowledge and agree that, unless we specifically provide otherwise, this Agreement only applies to this site and our online activities, and does not apply to any of our offline activities.

You acknowledge and agree that all materials, including, without limitation, content, data, software, information, products and services, contained on or provided through this site ("Materials"), are protected by copyright, trademark, service mark, patent, trade secret, or other proprietary rights or laws; that except as specifically permitted by this Agreement, any use of Materials is strictly prohibited; that except if we and/or the applicable rights holder(s) give you prior written permission, you will not sell, license, rent, modify, print, copy, reproduce, download, transmit, distribute, publicly display, publicly perform, publish, edit, adapt, compile, or create derivative works from any Materials.

Notwithstanding the foregoing, you may download or print single copies of Materials for your personal, non-commercial use only, provided you keep intact all copyright and other proprietary notices.